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Monitoring Customer Service
Monitoring Customer Service
Norwegian Cruise Line
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Slide 1:
Slide
Tourism
Further Education (Key Stage 5)
This lesson contains
10 slides
, with
interactive quizzes
,
text slide
and
2 videos
.
Lesson duration is:
60 min
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Items in this lesson
Monitoring Customer Service
Norwegian Cruise Line
Slide 1 - Slide
Would you want to go on a cruise with NCL?
Yes
No
Slide 2 - Poll
Write two facts you remember about NCL?
Slide 3 - Open question
Slide 4 - Video
What is offered for Customers on the Haven part of NCL cruise ships?
Slide 5 - Mind map
Slide 6 - Video
What can be done on the NCL app?
Slide 7 - Mind map
www.ncl.com
Slide 8 - Link
Start researching your parts of Task 3 and write some bullet points here:
Slide 9 - Open question
create.kahoot.it
Slide 10 - Link