Belfast Metropolitan College
Belfast Met is the largest further and Higher Education College in Northern Ireland and one of the largest in the UK.

Monitoring Customer Service

Monitoring Customer Service 
Norwegian Cruise Line 
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Slide 1: Slide
TourismFurther Education (Key Stage 5)

This lesson contains 10 slides, with interactive quizzes, text slide and 2 videos.

time-iconLesson duration is: 60 min

Items in this lesson

Monitoring Customer Service 
Norwegian Cruise Line 

Slide 1 - Slide

Would you want to go on a cruise with NCL?
Yes
No

Slide 2 - Poll

Write two facts you remember about NCL?

Slide 3 - Open question

Slide 4 - Video

What is offered for Customers on the Haven part of NCL cruise ships?

Slide 5 - Mind map

Slide 6 - Video

What can be done on the NCL app?

Slide 7 - Mind map

Slide 8 - Link

Start researching your parts of Task 3 and write some bullet points here:

Slide 9 - Open question

Slide 10 - Link